Privacy Policy
Property Energy Solutions (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or interact with our services.
We operate in compliance with the General Data Protection Regulation (GDPR) and the Data Protection Acts 1988–2018.
1. Information We Collect
We only collect personal information that you voluntarily provide to us through our website contact forms, phone calls, or email inquiries. This may include:
Full name
Contact phone number
Email address
Property address and location (Kerry or Cork)
Details about your current home energy setups and desired services (e.g., Solar PV, insulation, retrofits)
2. How We Use Your Information
We use the information we collect from you to:
Respond to your inquiries and fulfill requests for free consultations or quotes.
Provide straightforward advice regarding your home energy efficiency goals.
Evaluate your eligibility for SEAI home energy grants.
Schedule and carry out BER assessments, home surveys, or installation works.
Maintain business operations and communication directly related to your project.
3. Legal Basis for Processing Data
Under GDPR, we process your personal data under the following legal bases:
Consent: When you explicitly fill out a form on our website requesting a callback or quote.
Contractual Obligation: When the information is necessary to provide a quote, carry out surveys, or fulfill an agreed service contract on your property.
Legitimate Interests: To improve our services and manage our business relationships efficiently.
4. Information Sharing and Disclosure
We respect your privacy and will never sell or rent your personal details to third parties. We only share your data with trusted partners under the following conditions:
The SEAI: To process, register, and coordinate your official home energy grants and BER applications.
Subcontractors: Trusted local installers working directly on our behalf to deliver your energy upgrades (only shared on a strict need-to-know basis).
Legal Requirements: If required to do so by Irish law or regulatory authorities.
5. Data Security
We implement strict technical and organizational measures to protect your personal information against unauthorized access, loss, destruction, or alteration. Access to your personal data is strictly limited to authorized personnel who need the information to perform their specific job roles.
6. Data Retention
We will retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, compliance, or SEAI reporting requirements.
7. Your Data Protection Rights
Under GDPR, you have the following rights regarding your personal data:
The right to access: You can request a copy of the personal data we hold about you.
The right to correction: You can ask us to correct or update any inaccurate information.
The right to erasure: You can request that we delete your personal data from our systems (subject to legal or SEAI compliance retention guidelines).
The right to restrict processing: You can object to or limit how we use your information.
8. Cookies and Web Analytics
Our website may use basic cookies to enhance user experience and track anonymous website traffic statistics via analytics tools. Cookies do not contain personally identifiable information and can be disabled through your browser settings at any time.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be published directly on this page.
10. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:
Business Name: Property Energy Solutions
Address: Gortamuillen Business Park, Kenmare, Co. Kerry
Phone: 0874622220
Hours: Monday – Friday 8am – 5pm